Appeal's Procedure

  1. It is CGCERT's policy to provide applicants with an opportunity of formal appeal against certification decision of CGCERT with which they disagree. An applicant, who is dissatisfied with the certification decision, can appeal to the CGCERT in writing with supporting documents like inspection checklist, notification of non-compliances, copy of certification decision and the evidence against the decision. The appeals committee of CGCERT will consider the matter by careful examining the certification procedures undertaken by the operator and compliance of the operator with the applicable standards i.e. NPOP standards in objective and impartial way. All the decisions taken by the Appeal Committee shall be final.
  2. The appeal shall be decided within ninety days from the date of acknowledgement of appeal. However applicants may also submit formal appeal to APEDA against the decisions of Appeal Committee of CGCERT.